RETURNING YOUR RENTAL GEAR? Place your rental gear into the same sac in which you received it and our representative will retrieve it from you onboard your vessel just prior to disembarkation.
In the "Comments" field found during the check-out process, please indicate your arrival date in Ushuaia, the name and dates of your pre-stay hotel, the name of your expedition ship, your embarkation date, and your date of disembarkation from the ship.
Use Coupon Code NoShipUSH during check out. Its use will "zero out" the shipping charges from your order total.
There is no security deposit charged for our rental gear.Please understand, failure to return the gear, will of result in a gear replacement charge made to the same credit card you used to place your order. Thank you.
Upon arrival in Ushuaia, our colleague, Luis Olivero, is available to help you with exchanges if necessary. His cell / mobile phone is (54) 2901 51 0171 (once in Ushuaia, you may only need to dial 1551 0171). He may be reached via email at USHRental@newheadings.com and WarehouseUSH@newheadings.com.